AI and Personalised Communication
Communication at its best is interpersonal. Mediated communication has secured its place for decades.
The NTIC has
changed and completed other dimensions. The internet created a digital culture in which social media
made a major
impact. When AI came in, it added new ingredients to the communication system in media, education,
business, and a whole
range of organisations. The challenge is how AI powered models can make a difference into personalised
communication.
Personalised communication with AI can be effective in making interactions more engaging and relevant.
It involves
tailoring responses and content based on individual preferences, past interactions, and specific needs.
However, there
are some concerns about AI, especially having in mind the irreplaceable role of human connection as
effective
communication relies on empathy, understanding, and shared experiences. Interacting is essentially
enhanced by
attitudinal roles. These points are developed in this article.
Keywords: Artificial intelligence, digital culture, personalised communication, human
interaction.
A Comparative Study on Use of AI in Hollywood and Tamil Films
In filmmaking, the integration of AI technologies like MOCOBOT has revolutionised workflows and enhanced
visual
storytelling in both Hollywood and Tamil films. This study explores how these technologies are used
differently across
the two industries. Tamil films ‘Vikram’ and ‘Beast’, and Hollywood films ‘Inception’ and ‘Gravity’
illustrate their
impact on narrative dynamics and cinematic techniques. In Tamil films, exemplified by ‘Vikram’ and
‘Beast’, MOCOBOT
plays a pivotal role in capturing precise camera movements. These technologies are deployed to emphasise
dramatic
narrative shifts in key plots, such as the protagonist’s transformation and victory. By enhancing the
visual impact of
key moments, Tamil films achieve strong emotional engagement with audiences, leveraging AI-driven
cinematography to
heighten dramatic tension and resolution. Hollywood films ‘Gravity’ and ‘Inception’ employ AI in
cinematography layered
into immersive struggles and psychological depth. Techniques like long takes and practical effects that
immerse viewers
in existential themes and character challenges, are seen in the struggle for survival in ‘Gravity’ and
in the
exploration of subconscious realms in ‘Inception’. This study has employed online surveys, discourse
analysis of
AI-integrated films, and interviews with industry specialists to explore audience perceptions and
production variations
between Hollywood and Tamil films.
Keywords: MOCOBOT, cinematic techniques, dramatic narrative shifts, emotional engagement, precision
camera movements, production
workflows.
AI-Enabled Right Swipe: Enhancing User Experience in Dating Apps
The use of dating apps and artificial intelligence in matchmaking is a growing phenomenon globally, and
India is no
exception. Dating apps are software applications designed to facilitate connections between people
interested in
romance, casual meet or friendship. These apps are downloaded onto mobile phones and use algorithms that
take into
account factors such as the user’s age, gender, and preferred partner. This paper reviews the current
and the recent
advances in AI for dating app and challenges faced by the incorporation of the same. It also examines
the existing
research on the intersection of dating apps, AI, and the Indian socio-cultural landscape. It explores
how AI-powered
features in dating apps are changing dating dynamics in India, impacting relationship formation, and
challenging
traditional courtship norms. The review analyses the potential benefits of AI in creating personalised
dating
experiences, improving match compatibility, and addressing user concerns like safety and privacy. It
also examines the
way AI is used by dating app makers to increase user engagement from the first swipe to continuous
conversations. By
using sophisticated algorithms, machine learning, and advanced technology, developers of dating apps can
create more
precise matches, enhance user interaction, and personalise user experiences to ensure security and
authenticity. The
review explores the ethical implications, algorithmic biases, and societal challenges of AI-driven
dating in India.
Keywords: Dating APP, relationship challenges, user engagement, AI algorithms, societal changes.
.
Construction of Artificial Intelligence Algorithm Patterns: Technological Visibility and Imaginative Accessibility in Chinese MOBA Games
In the realm of Chinese MOBA (Multiplayer online battle arena) games, the intervention of algorithmic
patterns in
players’ cognitive constructions such as environmental perception during gameplay is increasingly
significant. Game
developers use big data and artificial intelligence algorithms for multidimensional manipulation,
including arranging
virtual characters, predefining outcomes, and adjusting opponent strength, triggering intricate
interactive dynamics
between players, and algorithmic patterns. Within the backdrop of deep integration between technological
innovation and
commercial operations, the technological visibility of algorithmic patterns not only imposes norms on
players’
imaginative accessibility, shaping specific expectations of embodied imagination within the game’s
virtual space, but
players also counteract such norms through their gameplay behaviours and strategic choices.
The interaction between artificial intelligence algorithm technology and players in Chinese MOBA games
is critically
analysed in this study, based on existing theories and empirical research, revealing the
technological-humanistic logic
within the gaming industry. Specifically, a mixed-method approach of in-depth interviews and focus
groups was employed
with gamers as the central analytical subjects, and the study was evaluated and analysed from three
dimensions: the
materiality of imaginative accessibility, mediated experiences, and emotions. Game operators / studios,
third-party
self-media video creators, and players are respectively categorised as technological leaders, public
opinion
influencers, and rule adapters, with their strategic interactions explored within the technical
framework of artificial
intelligence algorithm patterns.
The study reveals that players’ perceptions and responses to algorithmic patterns are not entirely
passive but, to a
certain extent, can be shaped through collective action and community interactions, forming a ‘player
culture’ that
counters the norms imposed by artificial intelligence algorithms. Notably, amid the current dominance of
Western
artificial intelligence technologies, the development in the Chinese MOBA gaming sector serves as a
reflective example
for global South countries. The construction of algorithmic patterns and the interactive modes between
players and
algorithms in Chinese MOBA games demonstrate a path to development characterised by indigenous cultural
features and
competitive strengths, thereby exploring avenues for resisting Western technological pressures, meeting
local player
demands, and enhancing autonomous innovation capabilities.
Keywords: Player culture, technological visibility, imaginative accessibility,
technological-humanistic logic
Network Collective Action under Transnational Technological Practices: Chinese Netizens’ “Over-the-Wall” Transactions for Accessing ChatGPT Technology
By the end of 2022, OpenAI launched the ChatGPT service, a novel generative AI technology based on
natural language
processing that garnered attention from Global South netizens, companies, and researchers. Prior to
this, many southern
countries had implemented regulatory measures to prevent transnational tech companies from controlling
online
experiences mediated by computers, and to combat overseas illegal and false information that disrupts
online order.
China, through its national firewall, filters overseas information, resulting in numerous inaccessible
foreign websites.
Domestically, anonymous individuals and online stores rely on VPN technology to provide “over-the-wall”
services, a
phenomenon long observed among internet users. The emergence of ChatGPT has spurred a large number of
Chinese individual
online shops capable of renting and selling OpenAI accounts. Chinese netizens have successfully overcome
two “technical
obstacles” through “technical support” first, using VPNs to bypass OpenAI’s firewall restrictions, and
second,
navigating the overseas phone number verification required for registering ChatGPT service accounts.
However, according to regulations by the State and the Ministry of Industry and Information Technology,
providing
“over-the-wall” software and renting/selling overseas accounts violates China’s regulations on
international
telecommunication services, constituting illegal business operations. Nevertheless, the characterisation
and legal
application of behaviours related to using similar online services still reside in a “gray area”. Under
the eager
pursuit of new technology by a large number of Chinese netizens, many opt to take on technical risks.
Thus, a network
collective action regarding transnational technological practices unfolds. This study, based on
Diffusion of Innovations
Theory and Science Communication Theory, attempts to answer how netizens drive technological practices
in the process of
accepting and using generative AI technology (ChatGPT) under conditions of low accessibility across
transnational
environments and media technologies. Building upon past research on the acceptance and use of technology
communication,
the study constructs a “reach” segment between the “cognition” and “behaviour” segments. Further, the
study expands upon
the social system impacts within Diffusion of Innovation Theory, specifically considering the societal
structures,
economic development levels, and social-cultural tendencies of nations.
Keywords: Diffusion of Innovations, ChatGPT, science communication, generative AI technology..
Use of Social Media in ChatGPT Research: A Systematic Review of Literature
This study provides a systematic review of research exploring the intersection of ChatGPT and social
media. Within a
year of its inception, ChatGPT has taken space in our daily lives. It is important to understand how
ChatGPT research is
being combined with social media for the advancement of new media studies over the last one year. The
researcher
reviewed the entire Google Scholar database of the specific keyword string search and analysed papers
after processing
the inclusion and exclusion criteria identified via PRISMA guidelines. The PRISMA chart is created using
the R
programming language. Findings reveal that X (Twitter) is the most used platform in research with APIs
and coding
language integration. The newness of the technology has drawn focus on the quantitative research
aspects. Methods like
topic modelling and sentiment analysis have been used to identify attitudes across huge social media
datasets. Future
research intersecting ChatGPT and social media are expected to increase their use of platforms like
Reddit and
country-specific social media platforms like Ernie, Weibo, etc, in the near future. The ability of
ChatGPT to understand
and generate text is expected to be a pillar of future research that intersects social media and LLMs.
Since it can
interpret meaning and work as a labelling tool, researchers must look out for the possibility of bias
within the system.
Keywords: ChatGPT, social media, systematic review, PRISMA, X (Twitter), sentiment analysis.
Exploring UI/UX Designers’ and Developers’ Perceptions and Utilisation of AI Generated Tools in Web Development
This study explores the perceptions and use of AI-generated tools by UI/UX designers and developers in
web development.
It aims to identify the types of AI tools commonly used, assess their benefits and challenges, and
understand their
impact on innovation. Adopting a qualitative approach, the research combines in-depth interviews with a
comparative
analysis of AI tools used for wireframing, prototyping, and design suggestions. Findings reveal that
while AI tools
significantly enhance efficiency and streamline workflows, they also have limitations. Designers view AI
as a partner in
creativity, acknowledging both its potential and constraints, while developers appreciate its role in
improving
collaboration and automation. The study underscores the importance of balancing AI's efficiency with
human expertise,
highlighting AI's evolving role in enhancing UI/UX development and fostering innovation. The study found
that
AI-generated tools have the potential to revolutionise the field of web development by enhancing the
efficiency and
creativity of UI/UX designers and developers. However, for these tools to be widely adopted, it is
essential to address
the concerns and needs of professionals in the field. Future research should focus on longitudinal
studies to assess the
long-term impact of AI tools on web development and explore strategies for optimising their integration
into the
workflow of UI/UX professionals.
Keywords:UI/UX designers & developers, web development, AI-generated tools, prototyping..
The Factors Influencing Willingness of User Information Sharing Behaviour in Internet-Based Community: A Case Study of ‘Red’ Platform in China
The digital era has significantly amplified the role of social media platforms in communication and
engagement,
especially among the youth. The platform ‘Red’ stands out with 300 million active monthly users,
predominantly young
females in first and second-tier cities, who are avid sharers and search for lifestyle content. With an
intuitive UI/UX,
diverse content, and a close-knit community, Red has carved a niche as a ‘life search engine’ for the Z
generation.
However, the platform faces challenges such as photo fraud, content homogenization, and intellectual
property
infringements, which could impact user experience and trust. Despite these issues, Red’s marketing
strategies and brand
partnerships have been pivotal to its growth, capitalizing on trends and creating a symbiotic
relationship with users.
The research aims to investigate the impact of trust, content quality, moderation practices, user
engagement, and
community interaction on user information sharing behaviour within the Red community. By understanding
these factors,
the study seeks to enrich the knowledge of user behaviour in User Generated Content (UGC) communities
and explore the
implications for social commerce. This research will provide a comprehensive overview of the factors
influencing user
information sharing on Red, a prominent social media platform, and its implications for the broader
field of social
commerce.
Keywords:User generated content, Red, e-commerce, information sharing behaviour.
A Study of Usage of AI Tools and their Impact on Quality and Efficiency of Content Development
The study of usage of AI tools and their impact on the quality and efficiency of content development is
vital as it
highlights the transformative potential of artificial intelligence in the creative industry. AI tools
can automate
repetitive and time-consuming tasks such as proofreading, formatting, and data analysis, freeing up
content creators to
focus on strategic and creative elements. This automation not only enhances efficiency but also reduces
the likelihood
of human error, leading to higher-quality content. Additionally, AI can analyze vast amounts of data to
provide insights
and suggestions that can help tailor content to audience preferences, increasing engagement and
relevance. Further, AI
tools can foster innovation by offering new ideas and perspectives that content creators might not have
considered. For
instance, AI-powered writing assistants can generate topic ideas, suggest stylistic improvements, and
optimize content
for SEO, ensuring that the material is both creative and effective. The study includes three types of AI
tools: AI for
content development, AI for content management, and AI for video content editing. The research is based
on primary data
from 110 content developers. Descriptive and inferential statistics are obtained to study the objectives
and validate
the hypothesis. The expected outcome of the research is a significant improvement in the quality and
efficiency of
content development.
Keywords:Usage, AI tools, efficiency, quality, content development.
Leveraging AI in Crisis Leadership: Analysing President H.E. Dr. William Ruto’s Communication Strategies during Kenya’s 2024 Anti-Tax Protests
Crises frequently destabilise organisations, demanding swift and decisive leadership. This study
explores the Kenyan
government’s response to the significant socio-political upheaval of June 2024, precipitated by the
Finance Bill 2024,
which proposed a substantial increase in domestic tax revenue of Kshs350 billion ($2.7 billion). The
resulting anti-tax
protests, fuelled largely by youth activists and amplified through social media, generated extensive
digital engagement,
with the hashtag #RejectTheFinanceBill achieving over 500 million views across platforms. The skillful
use of social
media facilitated the rapid formation of virtual communities, reminiscent of similar movements in Spain,
Greece, the
United States, the Arab Spring, and South Africa’s #FeesMustFall campaign. In response, President
William Ruto’s
attempts to address the escalating crisis included multiple press addresses and media interviews. The
public expressed
anger and disappointment at the President’s initial response to the protests, terming the communication
as an
AI-generated speech, and going as far as sharing the excerpts via social media platforms. This paper
aims to examine Dr.
Ruto’s communication, using the Classical Concept of Maat and Human Communication, which emphasises
maintaining societal
harmony, alongside the Discourse of Renewal Theory (DRT), which advocates for ethical and visionary
communication. By
employing both a Eurocentric and an Afrocentric theory, the paper aims to demonstrate the applicability
of Western
communication ideals in the African context. The researcher shall use reflexive thematic analysis to
review the
President’s communication. The goal of this paper is to set the stage for a comprehensive examination of
effective
communication practices in crisis management, and how AI can be leveraged to provide valuable insights
into leadership
strategies for de-escalating crises
Keywords:Crisis, discourse of renewal theory, Maat, leadership, anti-tax protests.
AI in Kenya: Bridging the Gap in Audience Engagement
At the beginning of 2023, Kenya had approximately 17.86 million internet users, reflecting an internet
penetration rate
of 32.7%. In contrast, there were about 10.55 million social media users in January 2023, representing
19.3% of the
total population. By early 2024, the number of cellular mobile connections had surged to 66.04 million,
exceeding the
total population by 18.7% (Kemp, 2024). These figures illustrate Kenya’s complex digital media
landscape, characterised
by diverse access to technology and varied information consumption patterns. The disparity in internet
and social media
engagement in Kenya highlights the diverse ways individuals interact with digital content. In this
complex environment,
AI tools, such as chatbots and recommendation systems, are emerging as pivotal technologies. These tools
have the
potential to enhance significantly audience engagement and content delivery, particularly in regions
where traditional
communication methods may not be as effective. Chatbots, for instance, provide instant customer support,
facilitating
swift and efficient information retrieval. Recommendation systems are equally important, as they tailor
content to
individual preferences, crucial in a culturally-diverse society like Kenya, where over 60 languages are
spoken. These
AI-driven tools are designed to be multilingual, thereby accommodating a broad range of linguistic needs
and promoting
inclusivity across varying levels of digital literacy — urban areas typically exhibit higher
tech-savviness compared to
rural regions. Cultural relevance is a significant factor in the effective deployment of AI in Kenya.
For AI systems to
resonate with users, they must accommodate local languages and reflect and respect Kenyan customs and
values. This
approach is crucial in ensuring that the technology feels pertinent and respectful to its diverse
audience. This paper
aims to provide insights for professionals in business communication, media, and technology in Kenya. It
underscores the
importance of understanding the local context, identifying effective strategies, recognising
limitations, and addressing
user needs when leveraging AI. Ultimately, this research highlights the necessity of balancing
technological innovation
with ethical responsibility, ensuring that the advantages of AI are equitably accessible to all,
regardless of
geographical location
Keywords:Technological innovation, ethical responsibility, Kenyan customs, social media engagement.
Leveraging Data Analytics for Enhanced Social Media Marketing: A Literature Review
Engaging the audience with the brand has become essential to sustain brand recognition and visibility.
The growing
reliance on data analytics within social media marketing underscores its importance. It is becoming
quite useful in
driving customer engagement, optimising content strategies and also in decision-making through
predictive modeling,
which is gradually impacting the overall business performance. The use of tools such as sentiment
analysis, trend
identification, and social network analysis, has become integral to understanding consumer behavior and
optimizing
marketing efforts. Data analytics also poses some challenges in contemporary businesses, like the
complexities of
handling vast datasets, need for specialised technical skills, financial constraints that often limit
access to advanced
analytics tools. Understanding its role, utilisation with significant challenges associated with data
analytics in
social media marketing becomes an important area to explore. This research study synthesises the
findings from a broad
spectrum of research studies, examining how data analytics is utilised across various social media
platforms, exploring
both the opportunities and challenges encountered by marketers. This review focuses on two central
research questions:
RQ1: How is data analytics employed in the context of social media marketing to enhance customer
engagement and business
outcomes? RQ2: What are the key challenges and limitations faced by marketers in integrating data
analytics into their
social media strategies? These explorations are important for holistic understanding of how data
analytics can be
leveraged to enhance social media marketing. The insights gained from literature review will be valuable
for both
academic researchers and industry practitioners looking to optimize data-driven approaches in the world
of Artificial
Intelligence (AI).
Keywords:Data analytics, customer engagement, sentiment analysis, social media platforms, artificial
intelligence (AI).